Organisational Change in Dell Incorporated Research Paper

Organisational Change in Dell Incorporated - Research Paper ExampleIts main feature is the utilization of total flavour management (TQM) approach, highly flexible and motivated workforce, Just-in-Time (JIT) manufacturing philosophy, and the pursuit of satisfying customers at a global level.The introduction of the WCM body in Dell represents one of the major organizational transports in the history of the company. Currently, Dell is recognized for this unique business model which is very much different from the ones used by our competitors. This organizational change can be best described by the Total Quality Management and Lean Manufacturing Models.Consistent with the goal of a world-class manufacturer, TQM denotes a desexualise of management practices within the organization which is implemented to ensure the quality of products and services offered. The primary goal of TQM is the production of commodities which consistently meets or even exceeds customer requirements. With Del l, this mover the emphasis on process measurement and controls to pursue continuous improvement. However, TQM does not just involve the production system or processes of the company but embraces the hearty operation of a manufacturing business. Implementing TQM involves modifying the whole organization as it has a strong bearing on the culture, attitude, and organization of the company. TQM culture requires the unmatched quality in exclusively aspects of the companys operations with things being done right the first time, and defects and waste eradicated from operations. Important aspects of TQM include customer-driven quality, top management leadership and commitment, continuous improvement, fast response, actions based on facts, employee participation, and a TQM culture.On the other hand, Dell also put in place the Just-in-Time (JIT) manufacturing philosophy from Japan. This concept is attributed to automaker Toyota. JIT is consistent with the lean manufacturing philosophy of p roducing the unavoidable units, in the necessary quantities at the necessary time with the required quality. JIT is a lean manufacturing system which became an innovative approach for Dell to achieve excellence in the reduction or the total elimination of wastes which includes overproduction, unneeded inventory, defective products, and transport and waiting time. Thus, the JIT philosophy is an elimination of non-value adding activities in the companys supply chain to boost manufacturing efficiency, driveway down cost, and ensuring maximum customer satisfaction by driving down prices of commodities.The shift to a leaner manufacturing system which prioritizes the elimination of the wastes in production necessitated the foundation of the following essential elements and features to the manufacturing system regular meetings of the workforce to discuss the companys practices, confront and solve problems emphasis on consultation and cooperation (i.e. involving the workforce) rather tha n confrontation modification of machinery to boil down setup time reduction of buffer stock, exposition of problems, reveal bad practices and elimination of the security blanket of stock. In order to show how the new manufacturing system supported by the principled of TQM and lean manufacturing works, we will look at the supply chain of Dell.